MOHAMMED TAUHEED BABA

Electromechanical Technician | Technical Support & Sales Professional

Bida, NG.

About

Highly motivated and results-oriented professional with a Higher National Diploma in Electrical/Electronic Engineering, seeking to leverage robust technical skills in electromechanical systems, computer maintenance, and customer support. Proven ability to troubleshoot complex issues, optimize system performance, and drive customer satisfaction in diverse technical and sales environments. Eager to contribute expertise to a dynamic organization focused on innovation and operational excellence.

Work

Hydro Power Generation Facility

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Industrial Trainee

Bida, Niger State, Nigeria

Summary

Gained practical experience in hydro power generation operations and maintenance through industrial training.

Highlights

Participated in operational procedures for hydro power generation systems, adhering to safety protocols and industry standards.

Assisted senior engineers in routine maintenance, diagnostics, and troubleshooting of electrical and mechanical components.

Developed foundational understanding of power plant operations, renewable energy technologies, and system efficiency.

Dstv Dealer's Branch Office

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Technical Staff

Bida, Niger State, Nigeria

Summary

Provided technical support and service for Dstv products, ensuring optimal functionality and high customer satisfaction.

Highlights

Resolved complex technical issues for Dstv subscribers, improving service reliability and enhancing overall customer experience.

Installed and configured Dstv decoders and satellite dishes, ensuring optimal signal reception and system performance.

Educated customers on product features, usage, and basic troubleshooting steps, reducing repeat service calls by an estimated 15%.

Various Clients / Self-Employed

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Computer Maintenance & Application Operator

Bida, Niger State, Nigeria

Summary

Performed comprehensive computer maintenance and operated various applications to ensure system efficiency and user productivity.

Highlights

Conducted routine hardware and software maintenance, diagnostics, and repairs, extending equipment lifespan and preventing critical failures.

Installed, configured, and troubleshot operating systems and application software, optimizing performance for diverse user needs.

Provided technical assistance and guidance to users, resolving issues promptly and minimizing operational downtime.

Retail / Service Provider

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Sales Representative

Bida, Niger State, Nigeria

Summary

Engaged with customers to promote products and services, consistently achieving sales targets and fostering positive client relationships.

Highlights

Achieved sales objectives by effectively presenting product features and benefits, leading to increased customer acquisition.

Developed strong customer relationships through excellent service and communication, resulting in repeat business and positive referrals.

Managed sales inquiries, processed transactions, and provided comprehensive product information, enhancing customer understanding and satisfaction.

Education

Federal Polytechnic Bida

Bida, Niger State, Nigeria
→
Higher National Diploma (HND) Electrical/Electronic Engineering

Niger State Polytechnic Zungeru

Zungeru, Niger State, Nigeria
→
National Diploma (ND) Electrical/Electronic Engineering

Bata - Kinti Comprehensive High School, Duamgi

Duamgi, Kwara State, Nigeria
→
Senior Secondary School Leaving Certificate Secondary Education

Model Nursery and Primary School, Mokwa

Mokwa, Niger State, Nigeria
→
Primary School Leaving Certificate Primary Education

Languages

English

Certificates

National Power Training Institute Certificate

National Power Training Institute of Nigeria (NAPTIN)

Diploma in Computer Application

Federal Polytechnic Bida

Skills

Electrical Engineering

Electrical Systems, Electronic Systems, Power Systems, Hydro Power Generation, Electromechanical Systems, Circuit Analysis.

Computer Hardware & Software

Computer Maintenance, Software Application, Hardware Troubleshooting, System Optimization, Operating Systems, Data Backup.

Technical Support & Service

Dstv Troubleshooting, Satellite Dish Installation, Customer Support, Problem Solving, Field Service, Technical Diagnostics.

Sales & Customer Relations

Sales, Customer Relationship Management, Product Promotion, Client Engagement, Negotiation, Service Delivery.

General Professional Skills

Communication, Teamwork, Time Management, Adaptability, Attention to Detail.

Interests

Reading

Literature, Learning, Personal Development.

Traveling

Cultural Exploration, Adventure, Global Awareness.

References

Alhaji Danlami

07032023461

Abdullahi Yahaya

08065699039

Abdullahi Yusuf

08067484772

Alhaji Shehu Ahmad

08036718539